ZENXIN Spend & Points Rewards Program – Terms & Conditions

Campaign Period:
1–31 December 2025
1️⃣ Eligibility:
• This campaign is valid for purchases made at ZENXIN Pasir Panjang Wholesale Centre only.
• Purchases made online or in supermarkets are currently not eligible for this campaign.
• Only products under the brands ZENXIN, Simply Natural, and Better Gourmet are eligible for ZENXIN Health Points collection.
• Purchases of other brands are excluded from this campaign.
Receipt Submission Deadline:
🕛 The last day to submit receipts is 31 December 2025, 11:59PM (strictly).
• Late submissions will not be accepted.
Gift Redemption Deadline
🎁 Gifts must be redeemed by 15 January 2026, 11:59PM (strictly).
• Gifts can only be redeemed in-store at ZENXIN Pasir Panjang Wholesale Centre.
2️⃣ How It Works:
1. Purchase any ZENXIN, Simply Natural, or Better Gourmet products at ZENXIN Pasir Panjang Wholesale Centre.
3. Earn 1 ZENXIN Health Point for every $10 spent. *Limited Launch Bonus: 2x Reward Points, $10 = 2pts. Valid from 1 to 31 December 2025 only.
4. Redeem rewards once you reach the qualifying point tiers.
3️⃣ Points & Verification:
• Points will be verified and updated within 3 working days after receipt submission.
• Only purchases of ZENXIN, Simply Natural, and Better Gourmet products are eligible to earn Health Points. Products from other brands are not eligible for this campaign.
• Health Points are calculated based on the total amount after discounts and vouchers.
• Each receipt can only be submitted once.
• Duplicated, unclear, or incomplete receipts will be rejected.
• ZENXIN reserves the right to request proof of purchase or the original receipt for verification purposes.
• Points are non-transferable and have no cash value.
• Unused points after the redemption deadline will be forfeited automatically.
• ZENXIN reserves the right to suspend, void, or adjust points if any suspicious activity is detected.
4️⃣ Reward Tiers:
All gifts are while stocks last and subject to availability. ZENXIN reserves the right to substitute any gift with another item of equivalent value without prior notice.
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Organic Sweet Potato Leaf (1pkt)
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Organic Honey Bear 250g (1btl)
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Bears For Good by EXTRA Ordinary People x1
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$50 In-Store Cash Voucher
($5 x4pcs + $10 x3pcs)
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$100 In-Store Cash Voucher
($5 x 10pcs + $10 x5pcs)
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5️⃣ Redemption Process:
• Gifts can only be redeemed in-store ZENXIN Pasir Panjang Wholesale Centre.
• All gifts are while stocks last and subject to availability.
• ZENXIN reserves the right to change, substitute, or amend the rewards with another item of equivalent value without prior notice.
• Customers cannot choose specific gift variants (e.g. vegetable type etc).
• Upon receiving your gift: To ensure verification accuracy and prevent fraudulent claims, all redemption verification must be done by ZENXIN outlet staff only.
• Points will be deducted and updated in the system within 3 working days after redemption confirmation.
6️⃣ Refer & Earn Bonus Points:
• Refer a friend to join as a ZENXIN member and shop during the campaign period to earn +10 Health Points each (for both referrer and referee).
• To qualify:
The new member (referee) must:
o Make a purchase in any participating ZENXIN outlets during the campaign period.
o Join as a ZENXIN member.
o Submit their purchase receipt and enter their referrer’s phone number in the system.
The referrer must also provide the referee’s phone number for verification.
• Both parties’ points will be credited after verification within 3 working days.
7️⃣ General Terms:
• ZENXIN reserves the right to amend, suspend, or terminate the campaign or these Terms & Conditions without prior notice.
• All decisions by ZENXIN regarding eligibility, verification, and rewards are final and binding.
• ZENXIN shall not be held liable for any loss, damage, or delay arising from participation in this program.
• By participating, customers agree to these Terms & Conditions and consent to ZENXIN’s use of their submitted photos for marketing or verification purposes.