Spend and Points Rewards Program

ZENXIN Spend & Points Rewards Program – Terms & Conditions

 

Campaign Period:
1–31 December 2025

1️ Eligibility:

This campaign is valid for purchases made at ZENXIN Pasir Panjang Wholesale Centre only.
Purchases made online or in supermarkets are currently not eligible for this campaign.
Only products under the brands ZENXIN, Simply Natural, and Better Gourmet are eligible for ZENXIN Health Points collection.
Purchases of other brands are excluded from this campaign.

Receipt Submission Deadline:
🕛 The last day to submit receipts is 31 December 2025, 11:59PM (strictly).

Late submissions will not be accepted.

Gift Redemption Deadline
🎁 Gifts must be redeemed by 15 January 2026, 11:59PM (strictly).

Gifts can only be redeemed in-store at ZENXIN Pasir Panjang Wholesale Centre.

2️ How It Works:

1. Purchase any ZENXIN, Simply Natural, or Better Gourmet products at ZENXIN Pasir Panjang Wholesale Centre.
2. Snap & Upload your purchase receipt via ZENXIN’s Official WhatsApp:https://wa.me/6531351501?text=Hello! I want to collect ZENXIN Health Points
3. Earn 1 ZENXIN Health Point for every $10 spent. *Limited Launch Bonus: 2x Reward Points, $10 = 2pts. Valid from 1 to 31 December 2025 only.
4. Redeem rewards once you reach the qualifying point tiers.
 

3️ Points & Verification:

Points will be verified and updated within 3 working days after receipt submission.
Only purchases of ZENXIN, Simply Natural, and Better Gourmet products are eligible to earn Health Points. Products from other brands are not eligible for this campaign.
Health Points are calculated based on the total amount after discounts and vouchers.
Each receipt can only be submitted once.
Duplicated, unclear, or incomplete receipts will be rejected.
ZENXIN reserves the right to request proof of purchase or the original receipt for verification purposes.
Points are non-transferable and have no cash value.
Unused points after the redemption deadline will be forfeited automatically.
ZENXIN reserves the right to suspend, void, or adjust points if any suspicious activity is detected.

4️ Reward Tiers:

All gifts are while stocks last and subject to availability. ZENXIN reserves the right to substitute any gift with another item of equivalent value without prior notice.

Health Points

Reward

5 pts

Organic Sweet Potato Leaf (1pkt)

10 pts

Organic Honey Bear 250g (1btl)

20 pts

Bears For Good by EXTRA Ordinary People x1

50 pts

$50 In-Store Cash Voucher

($5 x4pcs + $10 x3pcs)

100 pts

$100 In-Store Cash Voucher

($5 x 10pcs + $10 x5pcs)


5️ Redemption Process:

Gifts can only be redeemed in-store ZENXIN Pasir Panjang Wholesale Centre.
All gifts are while stocks last and subject to availability.
ZENXIN reserves the right to change, substitute, or amend the rewards with another item of equivalent value without prior notice.
Customers cannot choose specific gift variants (e.g. vegetable type etc).
Upon receiving your gift: To ensure verification accuracy and prevent fraudulent claims, all redemption verification must be done by ZENXIN outlet staff only.
Points will be deducted and updated in the system within 3 working days after redemption confirmation.

6️ Refer & Earn Bonus Points:

Refer a friend to join as a ZENXIN member and shop during the campaign period to earn +10 Health Points each (for both referrer and referee).
To qualify:
The new member (referee) must:
o Make a purchase in any participating ZENXIN outlets during the campaign period.
o Join as a ZENXIN member.
o Submit their purchase receipt and enter their referrer’s phone number in the system.

The referrer must also provide the referee’s phone number for verification.

Both parties’ points will be credited after verification within 3 working days.

7️ General Terms:

ZENXIN reserves the right to amend, suspend, or terminate the campaign or these Terms & Conditions without prior notice.
All decisions by ZENXIN regarding eligibility, verification, and rewards are final and binding.
ZENXIN shall not be held liable for any loss, damage, or delay arising from participation in this program.
By participating, customers agree to these Terms & Conditions and consent to ZENXIN’s use of their submitted photos for marketing or verification purposes.